NOTE - Never share your debit/credit card details and OTP with anyone. Our customer care executive will never ask you for card details and OTP.

By visiting our website Realvastra.com, the user unconditionally accepts the terms and conditions of use as given here under:     

Your use of the Realvastra Website and services and tools are governed by the following terms and conditions as applicable to the Website including the applicable policies which are incorporated herein by way of reference. Any user of Realvastra Website shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, User shall be contracting with Realvastra and these terms and conditions including the policies constitute User’s binding obligations, with Realvastra.

Membership Eligibility

Use of the Realvastra Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Realvastra website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. Realvastra reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to Realvastra’s notice or if it is discovered that you are under the age of 18 years.

User Account and Registration Obligations

User shall be responsible for maintaining the confidentiality of his/her display name, password and all activities that occur under your display name and password. If User provides any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with these Terms and Conditions, Realvastra shall have the right to indefinitely suspend or terminate or block access of your membership on the Website.

Products & Offers

Before jumping to any conclusions or placing an order, the user may carefully read products information and services displayed in relevant sections. Please note that no 2 offers can be clubbed in 1 order and already discounted products will not be eligible for ongoing promotional offers. Certain elements of the site will contain material submitted by users. Realvastra.com accepts no responsibility for the content or accuracy of such material. The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only fairly accurate values. there may be slight variation in the pictures displayed and the respective actual products. With a view to provide our users/customers latest information and material, Realvastra will make changes in the products or services described on this site from time to time. The prices displayed on website are for Internet orders. Availability and prices of items are cause to undergo change without prior notice. Any prices displayed on Realvastra.com may not be indicative of the actual selling prices in any particular area. We at reserve the right to limit sales, including the right to prohibit sales to re-sellers. Realvastra is not responsible for any typographical or photographic errors/shortcomings.


By using Realvastra website or sending emails or other data, information or communication to us, User agrees and understand that User is communicating with us through electronic records and User consents to receive communications via electronic records from us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

Limited liability of Realvastra

In no event shall Realvastra or its suppliers, affiliates and service providers be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss or loss of profits, goodwill, use, data or other intangible losses arising (in any manner whatsoever, including but not limited to negligence) out of or in connection with Realvastra, Realvastra authorised payment gateway facility, services provided by the Logistics Partner or any other services.


Without limiting other remedies that the Realvastra may pursue, the Realvastra may at its sole discretion take such action as it deems fit including but not limited to cancellation of the transaction or payments made, limit your activity, immediately remove your information, initiate any legal action it may deem fit, particularly in the event:

·         You breach any of the provisions of this ‘Terms and Conditions’ including any of the rules and policies, documents, terms and conditions made thereunder which are incorporated therein by reference;

·         Any misuse of the Realvastra authorised payment gateway facility

·         The Realvastra is unable to verify or authenticate any information provided by you;

·         No actions, omissions or decisions taken by the Realvastra shall waive any rights or claims that the Company may have against the User.

Any User that may have been suspended or blocked may not register or attempt to register with Realvastra or use Realvastra in any manner whatsoever until such time that such User is reinstated by the Realvastra. Notwithstanding the above, if you breach the User Agreement or the rules and policies and other documents incorporated therein by reference, the Realvastra reserves the right to recover any amounts due and owed by you to the Company and to take strict legal action including but not limited to referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.